AI-Powered Compliance for Dealerships

Your KI is Busy. Your Team is Stuck.
Your Customers are Waiting.

Surtn is an AI-powered compliance assistant built specifically for South African motor dealerships. Ask any FAIS or FICA question in plain English. Get trusted answers in seconds. Escalate to your KI when you need human judgment. Move faster. Reduce risk. Delight your customers.

Does a cash-paying customer still need full FICA verification?

Yes — cash transactions above R24 999 require full CDD:

  • Full FICA verification regardless of payment method
  • Source of funds declaration required for cash deals
  • STR filing may be required — escalate to your KI

Source: FICA Act Section 21 · RCMP v2.3 · FIC Guidance Note 7

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The customer mentions they are a government official. Does this change anything?

Yes — this customer is a PEP. Enhanced Due Diligence applies:

  • Senior management sign-off required before proceeding
  • Enhanced source of funds and wealth verification

Source: FICA Act Section 21A · FIC Guidance Note 3A · RMCP v2.3

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Ask anything

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Why Surtn

Five Ways Surtn Transforms Your Dealership

Surtn isn't a feature list. It's a set of outcomes that change how your dealership operates.

Clarity to Answers You Can Trust

Grounded in South African FAIS and FICA law, your company policies, and industry best practice — and compliant with your specific business requirements. No hallucinations. No guessing. Every answer is traceable to its source.

Access to Expert Support When You Need It

Your team gets instant answers from Surtn. When something needs expert judgment, one click routes it to your KI with full context preserved. No more hunting for the busy KI.

Escalation to Your Key Individual for Human-in-the-Loop Support

Not every answer is simple. When your team needs your KI, the escalation is structured, tracked, and efficient. No more lost context. No more interruptions out of nowhere.

Speed Up Your Customer Transactions

Every minute your customer waits is a minute they might walk out. Sales and F&I teams working in parallel instead of sequence. Deals closed faster. Customers delighted.

Seamless, Intuitive User Experience

Zero training required. Natural language questions. Works on any device. Integrates into your daily workflow without disruption. From your first question to your hundredth, Surtn just works.

Real-World Scenario

Friday Afternoon, 3:45 PM — 15 Minutes Until Closing

A customer walks in wanting to finalize a vehicle purchase. Your F&I manager is on the phone with another client. Your sales rep doesn't know if this customer needs additional documentation for their specific situation.

Without Surtn

The customer waits 20 minutes. The deal is at risk. Your F&I manager is frustrated. Your sales rep feels helpless.

With Surtn

The sales rep asks Surtn. Gets FICA requirements in 5 seconds. Customer is prepared. Deal closes on time. Customer leaves happy. Your KI wasn't interrupted. Friday is still good.

5-Second Answers

vs 20+ min wait

95%+ Accuracy

grounded in SA law

70% Less KI Interruptions

team empowered

15 min Faster

per transaction

How It Works

Four Steps to Compliance Confidence

Surtn makes compliance simple. Here's how it works in four straightforward steps.

1

Ask Your Question

Type your compliance question exactly as you would ask a colleague. No special formatting. No technical language. Just ask.

2

Get a Trusted Answer

Surtn delivers an answer in seconds, grounded in SA law, your company policies, and industry best practice. Every answer shows its source.

3

Escalate If Needed

If your team needs your KI's judgment, one click routes the question with full context. Complete context. Efficient escalation.

4

Trust the Audit Trail

Every question and answer is logged. Your dashboard shows patterns. Regulators see compliant operations.

What Our Users Say

Trusted by Dealerships Across South Africa

I was skeptical about AI handling compliance questions. But Surtn has earned my respect. It answers with confidence. When I'm unsure, I ask Surtn. When Surtn isn't certain, it flags it. I trust it. My team trusts it. Customers appreciate the speed. This is exactly what we needed.

LN

Lungile Ndlela

Sales Manager, Johannesburg

As an F&I manager, I live in a world of compliance. Surtn has been a game-changer. I get instant answers to FAIS and FICA questions. I don't have to interrupt my KI constantly. I can process deals faster. And I have confidence that I'm making compliant decisions. Surtn has changed how I work.

NK

Nkosikhona Khumalo

Finance & Insurance Manager, Durban

Running a dealership means managing compliance risk every day. Surtn gave us systematic compliance controls we didn't have before. Every question is logged. Every answer is documented. When regulators ask how we ensure compliance, I can show them actual data. That's powerful.

JvN

Jacintha van Niek

Dealership Principal, Cape Town

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