How Surtn Delivers Instant Compliance Answers
Surtn makes compliance simple. Here's how it works in four straightforward steps.
Ask Your Question (Natural Language)
Type your compliance question exactly as you would ask a colleague. "What FICA information do I need from a self-employed customer?" "Are warranties covered under FAIS?" Your question can be specific to your dealership or general regulatory guidance. No special formatting. No technical language. Just ask.
Get a Trusted Answer (Grounded, Sourced, Clear)
Surtn delivers an answer in seconds, grounded in South African FAIS and FICA law, your company policies, and industry best practice. Every answer shows its source. Every answer includes relevant regulatory references. If there's any nuance or risk, we flag it. You get clarity, not confusion.
Escalate If You Need Expert Judgment (One Click)
Not every situation is standard. If your team needs your KI's judgment, one click routes the question with full context. Your KI sees the question, Surtn's answer, and can add their expertise. No interruptions. Complete context. Efficient escalation.
Trust the Audit Trail (Documented for Compliance)
Every question and answer is logged. Your dashboard shows patterns. Regulators see compliant operations. Your KI identifies training gaps. Your team builds confidence over time. Compliance isn't just about today's question. It's about proving you're doing it right.
See Surtn In Action
Experience how Surtn handles real compliance questions in seconds.
Based on FICA CDD requirements:
- Certified copy of ID document or Smart ID card
- Proof of residential address (not older than 3 months)
- Proof of income (3 months bank statements)
- CIPC registration or affidavit for home-based business
Source: FICA Act 38 of 2001, Section 21 · Your RMCP v2.3
Explore How Each Part Works
Learn more about the specific capabilities that make Surtn different.
See It In Action
Book a 15-minute demo and experience how Surtn transforms your dealership's compliance operations.