Transparent Pricing for Every Dealership
Surtn pricing is simple and transparent. Choose the plan that fits your dealership's size and maturity. Start free. Upgrade when you're ready. No hidden fees. No surprises.
Freemium
Start Free
For individual users and small teams wanting to test Surtn before committing.
Start Free - No Credit Card- Up to 20 compliance questions per month
- Access to FAIS & FICA regulatory database
- Basic chat interface
- Mobile-responsive access
- Email support (24-hour response)
- Single user seat
Essentials
Professional Compliance
For small dealerships and growing teams ready to implement systematic compliance.
Start 14-Day Free Trial- Unlimited compliance questions
- Company policy upload (integrate your RMCP)
- Escalation workflow to your KI
- Basic compliance dashboard
- Up to 5 user seats
- Email & chat support (8-hour response)
- POPIA compliance documentation
- Monthly compliance training report
Advance
Scale Across Your Network
For medium dealership groups and mature compliance programs.
Schedule a Demo- Multi-location support (up to 20 locations)
- Advanced policy management & version control
- Advanced compliance dashboard & analytics
- Role-based access control
- Up to 25 user seats
- Priority support (4-hour response, live chat)
- Quarterly compliance audits & reports
- Team analytics per user & location
Enterprise
Custom Solutions
For large dealership networks and organizations with custom requirements.
Talk to Sales- Unlimited locations
- White-label option (custom branding, domain)
- Dedicated account manager
- API access (integrate with your DMS)
- Custom escalation workflows
- Single sign-on (SSO/AD integration)
- Premium support (1-hour response, dedicated phone)
- 99.9% uptime SLA
- Custom onboarding & training
- Executive compliance reporting
- Custom feature development
Feature Comparison
| Feature | Freemium | Essentials | Advance | Enterprise |
|---|---|---|---|---|
| Monthly Question Limit | 20 | Unlimited | Unlimited | Unlimited |
| Locations Supported | 1 | 1 | Up to 20 | Unlimited |
| User Seats | 1 | 5 | 25 | Unlimited |
| Company Policy Upload | — | |||
| Escalation Workflow | — | |||
| Dashboard Analytics | — | Basic | Advanced | Custom |
| Role-Based Access | — | — | ||
| Support Level | Email 24hr | Email/Chat 8hr | Priority 4hr | Dedicated 1hr |
| POPIA Compliance | — | |||
| White-Label Option | — | — | — | |
| API Access | — | — | — | |
| Mobile Access | ||||
| SLA Guarantee | Standard | Standard | 99.5% | 99.9% |
Calculate Your Return on Investment
Our ROI calculator shows how many hours your KI currently spends on compliance questions, how many deals are delayed waiting for answers, what your compliance risk actually costs, and your payback period for Surtn.
Pricing Questions
What's included in the free trial?+
Your 14-day free trial gives you full access to Essentials tier features: unlimited questions, basic policy upload, escalation workflow, basic dashboard, and 5 user seats. After 14 days, you choose to upgrade, downgrade, or cancel.
How long does implementation take?+
Most implementations are complete within 2 weeks. We handle onboarding, policy uploads, user setup, and team training. Your team is productive quickly.
Can I change plans?+
Yes. You can upgrade, downgrade, or cancel anytime. Changes take effect the next billing cycle.
What if I need custom development?+
Custom development is available on Enterprise plans. Contact sales to discuss your specific needs.