This Privacy Policy outlines how Surtn (Pty) Ltd handles your personal information in compliance with the Protection of Personal Information Act (POPIA). We are committed to maintaining the confidentiality and security of your data.
Your name, email, company information, and usage data. You may upload customer information in policy documents.
To provide Surtn services, improve the product, and maintain compliance with POPIA.
We don't share your data with third parties (except as required by law). Your data stays yours.
Until you delete your account. You can request data deletion anytime.
You have rights under POPIA including access, correction, and deletion. Contact support to exercise these rights.
Contact privacy@surtn.com with privacy questions or concerns.
Surtn processes personal information in accordance with POPIA principles of lawful processing, purpose limitation, minimality, information quality, openness, security safeguards, and data subject participation. We process personal information only where we have a lawful basis, including consent, contractual necessity, or legal obligation. We implement role-based access controls, encryption, monitoring, and retention controls, and we contract with subprocessors under data processing agreements. Data subjects may request access, correction, deletion, objection, and complaint escalation via legal@surtn.com. Cross-border transfers, where required for service delivery, are protected through contractual and technical safeguards.