Human-in-the-loop escalation that keeps your Key Individual in control and less interrupted.
Your KI is your compliance anchor. But they can't answer every question in real time. Surtn changes this. It handles routine questions instantly. Complex or gray-area questions route to your KI with full context. One-click escalation. Structured workflow. Complete information. Your KI stays in control and less interrupted.
When your team encounters a situation needing KI judgment, escalation is one click. The question, Surtn's answer, context, and requester information all route together. No more "Hold on, let me find the right documentation."
Escalations are tracked. SLA response times are monitored. Your KI sees a clear queue of incoming escalations, prioritized and organized. No more losing context between the question and the answer.
Dashboard shows your KI exactly what's being asked. What Surtn answered. What needs expert review. Your KI can batch-review escalations instead of being randomly interrupted throughout the day.
Experience how Surtn transforms compliance operations at your dealership.